We ship by courier all over Italy, including Republic of San Marino and Vatican City. All our shipments are trackable.
Orders placed within 12:00PM will be processed the same day.
You can choose the courier you’d like entrust your shipment to between our partners DHL and Bartolini. You can choose the courier you prefer at the checkout.
Shipping costs are upon customer, however please note that for orders within Italy over €250,00, shipping is on us! In this case, we will choose the courier.
To ensure maximum transparency, we give you the opportunity to know in advance your shipment cost: in fact, we ship at a fixed rate of 9,99€ with DHL and 6,99€ with Bartolini*.
When the package is shipped, you will receive a confirmation email with a tracking link to track your shipment.
We are committed to processing all orders as quickly as possible; however, please consider that delivery generally takes from 1 up to 3 business days and may be longer for reasons not depending on us.
We also remind you that couriers do not ship on weekends; therefore, if you order on Friday, you will receive your order starting from the following Monday.
If you are not at home and prefer to ship to the DHL Point/BRT Fermopoint closest to you, after receiving the email from the courier with the tracking link you can autonomously re-direct the delivery. Please check with the DHL Point/BRT Fermopoint how long it can keep your package.
For any further information or inquiry, please contact us by email at customercare@tactyka.com or via WhatsApp Chat, specifying your name, surname and order number.
*The fixed rates listed above refer only to shipments up to 10 kg. We do not process shipments over 10 kg. Tactyka reserves the right to change fixed rates, shipping methods or free shipping threshold at any time.
We ship to all EU countries* by courier and all our shipments are trackable.
Orders placed within 12:00PM will be processed the same day.
You can choose the courier you’d like entrust your shipment to between our partners DHL and Bartolini. You can choose the courier you prefer at the checkout.
Shipping costs are upon customer for all orders.
To ensure maximum transparency, we give you the opportunity to know in advance your shipment cost: in fact, we ship at a fixed rate** of € 29,99 with DHL and €20,99 with Bartolini.
When the package is shipped, you will receive a confirmation email with a tracking link to track your shipment.
We are committed to processing all orders as quickly as possible; however, please consider that delivery times are generally minimum 3-5 business days and may be extended, especially for farther destinations, for reasons not depending on us.
We also remind you that couriers do not ship on weekends; therefore, if you order on Friday, you will receive your order starting from the following Monday.
If you are not at home and prefer to ship to the DHL Point/BRT Fermopoint closest to you, after receiving the email from the courier with the tracking link you can autonomously re-direct the delivery. Please check with the DHL Point/BRT Fermopoint how long it can keep your package.
For any further information or inquiry, please contact us by email at customercare@tactyka.com or via WhatsApp Chat, specifying your name, surname and order number.
**Note: when inserting the information for the delivery of your order, please indicate the area code of your country before your phone number, in order to correctly process the shipment
*Currently, we do not ship to UK. We apologize for the inconvenience. **The fixed rate listed above refers only to shipments up to 10 kg. We do not process shipments over 10 kg. Tactyka reserves the right to change fixed rates and shipping methods at any time